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Billing Specialist

Boys Town West Palm Beach, FL

Job Description

Business:Boys Town

Location:South Florida


Job Summary:

In a career as a Billing Specialist, you are often the backbone of Boys Town's success when it comes to ensuring our operations are running successfully and smoothly. You aren't just a supporting player, but someone that others can count on when it comes to innovations to benefit the organization and our mission. No matter the role you play at Boys Town, you contribute to helping us change the future of America's youth.

Schedule: Full Time


  • Ensures timely and accurate insurance claim processing, queries third parties about payment delays, recommends changes or training to reduce errors and delays, and evaluates and resolves reimbursement issues.

  • Reviews and reconciles monthly billing reports to resolve any outstanding balances from third-party payers, resubmits claims if necessary, and pulls appropriate documentation to resolve balances; completes appropriate paperwork to conduct transactions on client accounts.
  • Performs periodic reviews of third-party payments to ensure contractual adjustments are correct; calls third-party payers in pursuit of prompt payment of claims.
  • Reviews denied claims and follows up with insurance carriers, guarantors, clinic personnel, and staff to obtain additional information or clarification to appeal claims and obtain maximum reimbursement.
  • Follows up on all secondary claims and files with appropriate documentation.
  • Works closely with Medicaid and insurance companies to ensure all authorizations are in place and client information is updated annually to ensure timely reimbursements.
  • Establishes and maintains rapport with clinical personnel to facilitate account resolutions.
  • Handles all statements calls and client account resolutions and works with clients and families to resolve billing or payment issues.
  • Works with Accounts Receivable, and posts payments to appropriate accounts as needed. Works monthly AR reports to keep account aging within prescribed limits.

Required Qualifications:

  • High school diploma or equivalent.
  • 2 to 3 years of experience including mental health or medical billing.
  • Knowledge of medical billing practices and procedures, insurance terms, and reimbursement procedures.
  • High level of professionalism, customer service, and interpersonal skills.
  • Computer skills in Microsoft Office.
  • Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
  • Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards

About Boys Town

Building brighter futures at Boys Town South Florida since 1991, we have grown our services and programs to touch the lives of 17,000 children and families in the sunshine state each year.

The opportunity to shape the future of Americas youth is only one of the many perks here at Boys Town South Florida. Our hub is located in sunny West Palm Beach, and we are just steps away from all the best that South Florida has to offer! With beaches, shopping, arts and culture, Major League Baseball and college sports of all kinds there is no end to the ways to enjoy your off-work hours. Our Boys Town family is important to us, and we make sure to support our team through a staff and family picnic, chili cook-off and of course some friendly competition with game night! We might even surprise you with a teambuilding exercise at the local escape room. The culture of Boys Town South Florida is committed to our current and future leaders through tuition assistance, scholarship opportunities and the ability to participate in a variety of professional development courses.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

Date Posted:May 22, 2020

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

Job Details

Date Posted June 27, 2020
Date Closes July 27, 2020
Requisition 15566
Located In West palm beach, FL
SOC Category 00-0000.00