Ag Processing, Inc.
Ag Processing, Inc.

Information Systems (IS) Business Support Specialist

Ag Processing Inc a cooperative has posted the following job opening in Omaha, NE: Information Systems (IS) Business Support Specialist. Apply today at!


Job Summary: The Information Systems (IS) Business Support Specialist position is a highly visible position within the company and requires a person who is willing to help others at all times while maintaining a positive, confident disposition. The IS Business Support Specialist must be a team player, who represents not only the Information Systems Group but also AGP as a positive and professional employee.

Organizational SummaryAg Processing Inc is a cooperative that processes, sells and transports soybeans, grains, and related products. Our company has become the largest soybean processing cooperative in the world and our plants use custom equipment to process soybeans that can be used in a variety of products such as animal feed, vegetable oil, and fuels.  AGP values its employees by offering competitive pay and a benefit package that includes:

  • 100% employer funded pension plan
  • 401k retirement plan with a company match
  • Health, dental and vision insurance
  • Prescription drug plan
  • Health savings account, medical and dependent care flex spending accounts
  • Long term & short term disability insurance
  • Life insurance
  • Wellness program
  • Tuition Reimbursement
  • Paid vacation and holidays


  • Serve as the lead contact for internal IS processes requiring interaction with users and various AGP vendors. Will require strong follow-up, analysis and organizational skills.
  • Support users, both on and off site when they encounter problems or have questions regarding company-owned applications, Adobe Acrobat, MS Office Suite and other applications. Must be willing to investigate and problem solve in order to assist users. Above average Microsoft Office skills will be helpful.
  • SharePoint administrator, who will work with users to assist with design and set-up of SharePoint Sites. Train users on some aspects of SharePoint, so users are able to maintain their own sites. Assist network team with SharePoint set-up and administration. May be called upon to assist with other duties within the IS computer operations area.
  • Back up administrator for Enterprise Content Management (OnBase) and Document Imaging (AnyDoc) applications. Develop knowledge of these systems to support all end user solutions. Actively engage with AGP teams and vendors when new projects are being developed.
  • Develop skills to create forms and reports pertinent to various AGP applications.
  • Assist with AGP’s new cyber security training program. Includes staging campaigns, report analysis and providing user support and training.
  • Responsible for a variety of tasks which include month end responsibilities and system maintenance. Maintain AGP’s Intranet and update information as required.
  • Prepare and maintain high standards of application documentation and communication on a variety of topics including internal communications, training and project requests.


  • Strong written and verbal communication.
  • Be able to interface with employees at all levels and backgrounds and from all departments regarding training, support, and information gathering.
  • Interface with vendors and suppliers of various products regarding service, new products, upgrades and information pertinent to AGP.
  • Advanced knowledge of Microsoft Office software helpful.
  • Knowledge of Microsoft SharePoint.
  • Familiarity with Adobe Acrobat Professional.
  • Previous training experience helpful.
  • High interpersonal skills.
  • High attention to detail and organizational skills.
  • Ability to prioritize and handle multiple demands.
  • Self-starter who can work without supervision.
  • Minimum of an Associates Degree or equivalent work experience preferred.

Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.

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Job Info

Located In:  Omaha, NE
Address:  12700 West Dodge Rd
Zipcode:  68154
Date Posted: 
Department:  Information Systems
Function:  I.T.
Job Type:  Full-time Employee
Compensation:  Salary, Varies, Based on Experience
Positions Available:  1
Occupational Category:  15-1041.00 Computer Support Specialists
Ag Processing, Inc. - Benefits
Ag Processing, Inc. - Team