Ag Processing, Inc.
Ag Processing, Inc.

Information Systems (IS) Business Support Specialist

Ag Processing Inc a cooperative has posted the following job opening in Omaha, NE: Information Systems (IS) Business Support Specialist. Apply today at Careerlink.com!

Overview:

AGP is looking for an Information Systems (IS) Business Support Specialist to provide outstanding customer service to our company’s IS users. The person in this role will be responsible for Microsoft SharePoint and will learn new systems by providing backup support to colleagues in the IS department.

Responsibilities:

  • SharePoint administrator, who will work with users to assist with design and set-up of SharePoint Sites. Train users on some aspects of SharePoint, so users are able to maintain their own sites. Assist network team with SharePoint rights set-up and administration.
  • Serve as the lead contact for internal processes requiring interaction with users, and other departments. Will require strong follow-up, and organizational skills.
  • Support users, both on and off site when they encounter problems or have questions regarding company-owned software, and MS Office Suite.
  • Back up support to Enterprise Content Management (OnBase) application.

Education and Experience:

  • Advanced knowledge of Microsoft Office required.
  • Microsoft Sharepoint experience preferred.
  • Familiarity with Adobe Acrobat Professional preferred.
  • Previous training experience helpful.
  • High interpersonal skills.
  • High attention to detail and organizational skills.
  • Ability to prioritize and handle multiple demands.
  • Self-starter who can work without supervision.
  • Problem solving ability, troubleshooting skills, average typing skills.
  • Vista Plus Administrator - Vista Plus ia a client/server application for online viewing, distributing and managing reports. It can capture and store information from Oracle E-Business Suite, as well as custom, mainframe and legacy applications. Access to reports and the distribution functions are controlled via a set of adminstration and security features.
  • Prepare and maintain high standards of application documentation and communication on a variety of topics including communcations and training. Other written documentation may be used by vendors for product specifications and quotations (RFPs) and disaster recovery planning (IS documentation). Assist with information gathering for new projects.
  • Special projects as assigned.

Qualifications:

  • Strong written and verbal communication.
  • Be able to interface with employees at all levels and backgrounds and from all departments regarding training, communication & project information gathering.
  • Provide constructive feedback on projects to insure positive, successful results.
  • Interface with vendors and suppliers of various products regarding new products, upgrades and special information pertinent to AGP.

The IS Business Support Specialist position is a highly visible position within the company and requires a person who is willing to help others at all times while maintaining a positive, confident disposition. The IS Business Support Specialist must be a team player, who represents not only the IS Group but also AGP as a positive and professional employee.

Ag Processing Inc is an Equal Opportunity Employer.  

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Job Info

Located In:  Omaha, NE
Address:  12700 West Dodge Rd
Zipcode:  68154
Date Posted: 
Department:  Information Systems
Function:  I.T.
Job Type:  Full-time Employee
Compensation:  Salary, Varies, Based on Experience
Shift: 
Daytime
Positions Available:  1
Occupational Category:  15-1041.00 Computer Support Specialists
Ag Processing, Inc. - Benefits
Ag Processing, Inc. - Team