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Customer Service Profiles

Since 1987, CSP has been a leader in customer satisfaction research and performance management by designing, implementing and overseeing customer experience management programs that incorporate your most valuable asset – your customers. As a full-service research organization, we provide actionable analysis and consultation tailored to the unique objectives of each client that enables our clients to increase revenue, customer retention and profitability.

 

Improving the customer experience with research and thoughtful leadership.