Getting fast and accurate feedback from users is key at all stages of design and development. In this session, I will present tips on getting users to talk to you, where and how to test, how to capture feedback, and how to get useful information at the very inception of an idea. You’ll leave this session with a better understanding of user testing and how to do it yourself.
Jo Elliott is a noted researcher and instructor in HCI and user testing. She started as a UX engineer at IBM and has been on the faculty of Human Factors/UX programs. Her former students are across the United States improving the user experience for Verizon, Cerner, Sprint, Pearson, and Honeywell.