Job Requirements:

• High school diploma required.
• Must have excellent written and verbal communication skills to effectively meet customer needs and appropriately read computer generated reports.
• Previous customer service and medical terminology preferred.
• Good interpersonal skills necessary to take work direction, provide routine information, and take and relay messages.
• Ability to handle multiple priorities successfully.
• Must have ability to use computer.

Job Duties:

• Greets patients, employees, visitors and others in a professional and courteous manner to assure excellent response to requests for information and services.
• Provides direction and information assistance regarding the location of clinical services, administrative meetings, and other general needs by communicating clearly to assure customers reach their destination.
• Provides transportation assistance for patients and family members at the front entrance by taking them to the Access Center for registration.
• Provides general communication duties. These duties include initiating, receiving and directing telephone messages and maintaining written communication pieces like maps, patient handbooks, etc. by clarifying the customer’s needs to response appropriately to requests for information.

Applications may be submitted on line www.bestcare.org or to the Health System Human Resources Office. We are located in Methodist Hospital 8303 Dodge St Omaha and are open Monday-Friday 8am-4:30pm.