This is an On Call/As Needed Position must be flexible with schedule to work Days, Evening, Weekends, and Holidays

Job Duties:

·        Assembles and delivers patient food trays to the patient’s room by following Room Service guidelines to ensure all orders are accurate and delivered in a pre-established time guideline.

·        Assists with the production and preparation of food times to ensure Room Service orders are prepared and delivered in a timely manner.

·        Communicates with the clinical staff when Room Service orders have been delivered to ensure patient protocols are met and maintained.

·        Interacts and helps support patients, families, hospital staff, and Food Service team with Room Service orders and /or questions on a daily basis in a welcoming and professional manner.

·        Assists patients with pre-meal service by following Room Service guidelines to ensure patients are satisfied and needs are met.

·        Retrieves Room Service tray carts from designated areas and assists with the cleaning of Room Service trays to ensure continuity of service

·        Other duties as assigned by management

Job Requirements:

Education:

·        High school education of GED equivalent preferred.

·        Minimum of 6-12 months food service experience preferred, preferably in a hospitality industry, which may include culinary, with strong emphasis in customer service.

Experience:

·        Must be able to read, write, and carry out oral and written instructions with accuracy and efficiency.

·        Computer knowledge helpful in order to utilize windows, touch-screen, and mouse environment.

·        Previous knowledge of food production and delivery process helpful.

·        Strong customer service, organization, and telephone skills, in addition to strong problem solving abilities.

Physical:

·        Sit 10% of the time

·        Stand or walk 90% of the time

·        Occasionally, push, or pull approximately 50 pounds