CUSTOMER SERVICE REPRESENTATIVE OPPORTUNITY

Express Check Advance, LLC is an industry leader in retail financial services nationwide.  Through over 120 locations across the country, we set the standard by helping consumers find solutions to their short-term financial needs while providing a superior level of customer service.  This is accomplished through our highly trained, people-oriented associates who strive for integrity and excellence on a daily basis. 

ECA currently has a new opportunity for an ambitious, career-oriented individual to join our local branch team.  Customer Service Representatives are responsible for contributing to the operational success of a specific ECA branch location.  This includes working with fellow CSR’s under the direction of the Branch Manager so that the entire branch team achieves the company goals and is successful in:

-          representing ECA in line with our corporate purpose and principles

-          creating community awareness of our products and services

-          executing local marketing initiatives

-          educating customers on loan products, services and contracts

-          conducting daily financial transactions

-          achieving consistent branch revenue growth

-          providing superior customer service

Successful Customer Service Representatives are detail-oriented, driven by the achievement of measurable goals, and dedicated to their team’s overall success.  Candidates should possess strong administrative, communication and computer skills.  Previous experience in customer service, retail, finance, marketing, banking or collections is helpful but not required.  All associates must have reliable transportation. 

Customer Service Representatives must be available for a 40-hour work schedule.  The work schedule will often vary from week to week in order to best meet the branch needs, however CSR’s must be available for their 40 hours to fall anywhere from Monday-Friday, 8:00AM to 8:00PM and Saturday 9:00AM to 2:00PM.  Working on a Saturday during a given week will result in additional time off between Monday-Friday to maintain a 40-hour schedule.

We offer a compensation package that rewards the achievements of our associates, including a competitive salary, a defined bonus program payable monthly, and a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), Life, Paid Vacation, Paid Holidays and more.  All training is provided.    

Candidates should submit their resumes referencing this ad to: hr@ecallc.com, or mail to Attn: People Development, 5959 Shallowford Rd, Ste 405, Chattanooga, TN  37421; or fax to 423-553-7256.  Printable application available at http://www.expresscheckadvance.com/App.doc