Position:  Recruitment Coordinator

Reports To: Program Director

POSITION PURPOSE

The Coordinator will work with our Director of Organizational Development on cultivating prospective new community partnerships to generate volunteers and youth. The Coordinator manages existing partner relationships and also develops and implements short and long-term marketing strategies within their specific territory to ensure an optimal geographic balance between youth in process and prospective volunteers. The Recruitment Coordinator recruits and enrolls volunteers and youth for Big Brother Big Sisters of the Midlands mentoring programs and designs and delivers programs that generate volunteers from community partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES (IN PRIORITY ORDER)

Annually increase the number of interested and enrolled potential volunteers, families and youth.

Development and implementation of a volunteer recruitment and youth outreach plan that includes - among others - grass roots, collegiate and community sales, recruitment and outreach activities.

Recruit volunteers and reach out to families through an increasing number of regular face-to-face activities in community, corporate, collegiate and civic environments. This also includes engaging existing volunteers and parents in volunteer recruitment and youth outreach efforts.

Cultivate long-term sustaining relationships with mentor and youth-rich organizations, collaborators and other third parties through effective stewardship and communications.

Regularly analyze and utilize the agency’s geographic scorecard and demographic model to adjust efforts and focus to appropriately balance volunteer recruitment and youth outreach needs by both geography and by the current ratio of children participating in the program.

Track and evaluate results of recruitment and outreach efforts. Provide weekly, monthly and quarterly progress reports for both volunteer recruitment and youth outreach efforts and forecast returns on upcoming efforts.

Adhere to the agency’s beliefs and values in all job-related activities.

Participate in Agency events and perform additional tasks assigned by the Executive Director, Development Director, and Program Director

Other duties as assigned

EDUCATION& RELATED WORK EXPERIENCE

Education Level: (minimum & preferred educational requirements necessary to perform this job successfully)

Bachelors Degree required

Years of Related Work Experience : (minimum & preferred related work experience necessary perform this job successfully)

1 to 2 years of successful sales, customer service or grassroots campaign experience preferred.

Skills and Knowledge
	Required	Preferred
Goal-driven approach to work with a demonstrated ability to develop a rapport with individuals from diverse sectors.	X
Demonstrated success in sales and project management.	X
Persuasive written and face-to-face verbal communication skills with proven bottom-line results.	X
Ability to successfully work in a team environment.	X
Enthusiasm, positive sense of humor and can do attitude.	X
Must own a car.	X
Ability to speak a second language a plus – specifically Spanish.		X

Core Competencies	High Performance Indicators
Creativity & Innovation	Able to generate creative ideas to solve problems and improve work methods; apply novel approaches to improve or enhance results; collaborate with team members to share best practices and brainstorm creative approaches; assess situations to uncover new opportunities or overcome obstacles.
Customer Focus	Able to build strong working relationships with external customers; identify unexpressed customer needs and potential services to meet those needs; independently anticipate and meet customer needs; prioritize work in alignment with the needs of the customer; use knowledge of customer to improve own work results.
Gets Results	Able to demonstrate high personal work standards and a sense of urgency about results to meet goals and deadlines; maintain high performance by viewing failures as learning opportunities and rebounding quickly from setbacks or rejections; persist in the face of repeated challenges; accept responsibility for the outcomes of his/her own work.
Relationship Building	Able to build rapport and cultivate effective short and long term relationships with others; adjust own interpersonal approach to fit others’ perspectives, needs, cultures, or styles; recognize the impact of one’s behavior on others; utilize a range of internal and external networks and resources to meet job responsibilities and reach specific influential people.
Flexibility & Achieving Change	Able to adapt to shifting priorities in response to the needs of external clients; quickly recognize situations/conditions where change is needed; work to clarify situations where information, instructions, or objectives are ambiguous; support organizational change.
Influencing	Able to persuade and enlist others' support in accomplishing objectives; effectively "sell" benefits of service to others; use data, logic and/or customer testimonials to influence others; develop effective working relationships with others who can help promote acceptance of own ideas; use different influence approaches as appropriate.
Planning & Organizing	Able to create and execute a plan of action to meet targets; balance the need for long term planning with short term objectives; avoid wasting time and resources on tasks that yield low value; monitor the progress and impact of assignments.
Strategic Alignment	Able to align own work objectives with the organization's strategic plan or objectives; take organizational priorities into consideration when making choices and trade-offs in own work; act with an understanding of how the community drives/affects the business; maintain perspective between the overall picture and tactical details.