Ancillary Care Management (ACM)

Is a healthcare management company founded on the premise that technology can efficiently link the participants in the ancillary care sector and reduce total costs. ACM links payers, providers, suppliers and patients through our website, which offers the most progressive suite of applications developed to manage all aspects of ancillary care.

What is ancillary care?

Ancillary care is the category of healthcare services delivered outside of the hospital setting. This category consists of a variety of health services such as home infusion therapy (HIT), specialty pharmaceutical delivery, respiratory therapy (RT), home health nursing, durable medical equipment (DME), and orthotics/prosthetics.

What is Ancillary Benefits Management?

Ancillary Benefits Management (ABM) refers to the administration, coordination and related logistics of delivering ancillary care to patients. ABM embodies activities such as authorization and claims management, clinical plan oversight, and supply management. Most of these activities are traditionally managed through a combination of legacy and paper-based systems by a highly fragmented group of service providers and payers. This fragmented group of independent healthcare service companies represents a segment of the healthcare market estimated at greater than $80 billion in the US.

What we do

ACM provides management services for all aspects of ancillary services. Our sophisticated Web-based connectivity brings process efficiencies, while our expertise in clinical coordination brings expanded clinical programs. The result is increased control over all aspects of ancillary care, efficiently managing and reducing costs in this increasingly important market.

Intuitive Web-based Systems

ACM handles claims management, authorization management, and supply management all via an intuitive, secure, fully scalable, and HIPAA-compliant Web-based platform, providing paperless automation to traditional paper-based systems. Our Claims Management System, Authorization Management System, Supply Management System, Wound Management System, and Care Plan Oversight System give payers and providers real-time, Web-based access to therapeutic, financial, and utilization data, allowing true oversight management and efficiency in ancillary care. And because our systems are Web-based, they integrate seamlessly into legacy systems without the down-time associated with costly application installations.

Effective Clinical Coordination

Our expanded clinical programs are a natural extension of our process efficiencies. By providing a virtual ancillary care community, we connect a nationwide network of online ancillary care service providers, allowing for the coordination of all ancillary care needs. Our clinical professionals provide management and oversight of utilization and formularies, while our expertise in clinical coordination has allowed us to effectively manage the many facets of ancillary care services.

Efficient Management, Reduced Costs

ACM’s Internet-based system introduces efficiencies that allow payers and providers to significantly improve the management and delivery of ancillary care in a market estimated at greater than $80 billion annually. The electronic provider network creates a paperless environment for data exchange and streamlined communications between payers and providers. The system virtually eliminates human error from processes such as case management and service authorizations, while introducing features such as real-time pricing and utilization, and PMPM risk management, all of which can lead to achieved cost savings of 10–15%.


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