QUALIFICATIONS
- Must have agricultural and commercial lending experience
- Five (5) + years of management experience
- Ability to direct growth with sales strategy
- Presently in the banking industry for ten (10) years
- Bachelor's Degree
We prefer that they have a minimum of five years experience, preferring 10 years in bank operations.
SUMMARY
Leads and directs the Operations systems of the bank while coordinating various departmental activities with interrelated activities of other departments for optimum efficiency and economy. Duties include but are not limited to; develop and maintain operational processes and functions within the Bank, maintain compliance with Federal Regulations and applicable State Statutes, develop long range strategic plans for all operational facets of the Bank. Manages, supervises and coordinates activities of personnel involved in performing internal operations in department or branch office of financial institution by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Provides operational strategic planning for the Bank.
2. Evaluates and implements procedures and practices to accomplish improvement in short term problem resolution and long-term operational efficiencies for the Bank
3. Accountable for continuous improvement (LEAN) in all facets of operations within the Bank.
4. Evaluates, manages and negotiates major operational vendor contracts and relationships.
5. Serves as liaison between the Bank and the Data Center.
6. Serves as liaison between the Bank and Fiserv for existing and future Fiserv programs and module enhancements.
7. Provides leadership and management of new product development and implementation.
8. Supervises the Deposit and Electronic Operations Department of the Bank.
9. Supervises IT and Network operations of the Bank.
10. Works in conjunction with the information department to prepare periodic, informational reports for management and board of directors.
11. Chairs the Operations Committee, recommends changes in committee composition and provides reports to management as requested.
12. Member of the Senior Management Committee of the Bank.
13. Promotes and cross-sells other established products and services as appropriate to customer requirements.
14. Complies with regulatory rules and regulations, evidenced through successful completion of training and demonstrated ability. Topics include but are not limited to Bank Secrecy Act, Anti Money Laundering, Harassment, Ethics, Office of Foreign Asset Control (OFAC), etc.
15. Establishes a good image for the Bank by being professional at all times.
16. Perform other duties as awarded by management based on performance.
SUPERVISORY RESPONSIBILITIES
Manages operational and IT/Network employees and subordinate supervisors within the Bank. Responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university in Finance or business related field; or five to ten years experience in all areas of bank operations, related experience and/or training; or equivalent combination of education and experience. Experience with LEAN or other process improvement practices preferred. Supervisory and management experience required.
Computer and data processing literacy required to include experience with Microsoft Office and Fiserv programs required. Bank regulation and compliance knowledge and experience are required. Mathematical, organizational and verbal and written communication skills required. Must be highly motivated with good communication skills and capable of leadership by example.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have AAP certification or be willing to obtain it within 24 months of employment. Valid driver’s license required for travel to Bank offices, training sessions, customer meetings, Bank and community meetings, etc. Ability to speak a foreign language helpful but not required.