SUMMARY DESCRIPTION OF WORK: Conducts intake process and provides coverage for overnight operations of Safe Haven facility.

PREFERRED MINIMUM QUALIFICATIONS:

• High School Diploma • Previous human service experience desirable, but not required • Valid drivers license, acceptable driving record

ACCOUNTABILITIES:

• Responds to and documents all Safe Haven crisis calls. • Utilizes intake procedures and consults with on-call Safe Haven staff prior to accepting domestic violence victims into facility. • Responds to clients’ needs during overnight hours of facility operation. • Orients clients to Safe Haven house rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents. • Monitors client self-administration of medication and follows procedures of recording. • Secures facility, enforces bed times and addresses any problems noticed during overnight hours. • Able to work independently with little supervision during overnight shelter coverage. • Provides reports to Safe Haven staff and therapists regarding client activities and needs at shift change. • Meets regularly with Safe Haven Coordinator to review work schedule and address any issues noticed during overnight hours. • Coordinates with other program aides for continual coverage each month. • Displays a courteous and caring attitude at all times to the clientele, volunteers and visitors of the Agency. • Cooperates and collaborates with program area staff, volunteers and other Agency staff. • Is dependable and punctual regarding scheduling and attendance. • Abides by all specific program and Agency procedures, policies and requirements. • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. • Performs other program related duties as assigned.

TO APPLY:

Send your resume to or apply in person at Heartland Family Service, 2101 S 42 St, Omaha, NE 68105, Attention: Human Resources. FAX to 402-553-3133, Attention: Human Resources or EMAIL to snadason@heartlandfamilyservice.org Please specify the position. Acceptance and review of applications will begin immediately and continue until the position is filled. Heartland Family Service is an Equal Opportunity/Affirmative Action United Way Agency. Applicants requiring accommodation must notify in advance.