Job Duties: Answer inbound customer service calls. Service clients on questions concerning their ATM's, utilizing multiple systems. Must interface effectively in a courteous manner with clients, merchants, and other staff to maintain appropriate objectives balanced with meeting the client's expectations. Must participate in refresher training courses as they are scheduled and keep abreast on continual changes. Candidate Requirements: High School diploma or equivalent required. Must be 18 years of age or older. Ability to work evenings, weekends, holidays, and overtime (flexible schedule). Ability to sit at the workstation for majority of work shift. One or two year of customer service/helpdesk experience is preferred. Ability to use a keyboard and mouse is required.
High school diploma or equivalent required. Must be 18 years of age or older. Ability to work evenings, weekends, holidays, and overtime (flexible schedule). Ability to sit at a workstation for majority of work shift. One to two years of customer service/helpdesk experience is preferred. Ability to use a keyboard and mouse is required.