JOB SUMMARY
Greets and assists Donors in a courteous, professional and helpful manner, offers donation receipts and records donations.
Places goods in appropriate containers according to standards. Responsible for working in a safe and efficient manner.
ESSENTIAL DUTIES & RESPONSIBILITIES
· Greets and assists Donors with a positive attitude
· Assist in unloading of sold merchandise. Issues receipts tracks donor on the donor count sheet
· Appropriate use and storage of Goodwill tools, equipment and property
· Completes and maintains Goodwill reports and/or forms timely and accurately
· Assists coworkers, participants and volunteers in a courteous, professional and helpful manner
· Performs work duties in a safe manner and maintains a clean, organized work area
· Assists in maintaining a clean, organized and safe production area and restroom
· Reports known/suspected security and/or theft problems (internal and external)
· Required to attend monthly store meeting and in-service training when scheduled
· Cleans dock and trash area as needed and empties trash if authorized
· Must be able to work flexible hours as required in order to meet operational needs of the store
· Meets or exceeds daily productivity and quality standards as determined by the Retail Operations Director
· Places goods inappropriate containers
· Meet or exceed the attendance expectations for this positions
· Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well being of employees,
customers, and participants.
· Other duties as assigned
INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS
· Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to
develop.
· Working relationship with supervisor and co-workers
· Must be able to learn Goodwill's collection and processing methods
· Must be adaptable to change
· Is knowledgeable of no-take guidelines and recalled items.
· Must be able to work in a fast paced, goal and team oriented environment
ORGANIZATIONAL DEVELOPMENT
· Educate customers and the community about the mission and vision of the organization.
· Demonstrate the Goodwill core values through actions and words.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
· High school diploma or GED preferred
· Previous experience in a production or manufacturing setting preferred
CERTIFICATES, LICENSES, REGISTRATIONS
Must be at least 18 years of age, and have received proper training and certification to operate compactor, bailer, forklift, etc.
KNOWLEDGE, SKILLS & ABILITIES
· Must be capable of standing and/or walking for extended periods of time with continuous lifting and some pushing and pulling
· Must be able to work in production environment
PHYSICAL DEMANDS
Sedentary
Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and files.
Walking and standing are required only occasionally.
Light
Lifting 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds.
Walking or standing to a significant degree, involves sitting most of the time with a degree of pushing and pulling.
X Medium
Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
Walking or standing to a significant degree, involves standing most of the time with frequent pushing and pulling.
Heavy
Lifting 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.
WORK ENVIRONMENT
Limited
General office environment infrequently exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.)
X Moderate
Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)
High
Frequently exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)
See Job Description
