Clinic Office Specialist Rehab Clinic OnCall
Clinics
MOB PT Clinic BM Office Building
Work at BM Office Building
Work in Omaha, Nebraska
0.04 hours per week
Equal Opportunity Employer
Notice: Please reference code 31878 when desiring to apply for this position on Alegent.com.
Clinic Office Specialist Rehab Clinic OnCall
Position Description
World Class. It is easy to distinguish. World Class employees are responsive, compassionate, and innovative. They prioritize dignity and respect, never settling for average care, insisting on excellence both of themselves and team members. At Alegent Health, this is our promise to our employees and our community.
Alegent Health values individual contributions, creative ideas, and innovation our employees are why we have the highest quality scores in the Nation. We are committed to serving our community by providing faith-based health services with five hospitals and several clinics across the Region.
Our commitment to our patients and their families is high, but the return on that commitment is even higher. We are committed to our employees by ensuring we hire only World Class talent who also believe in enriching the lives of those we serve. If this sounds like you - apply today and join the Alegent team!
Clinic Office Specialist
Greets and directs the clients and other visitors in a prompt and courteous manner. Utilizes skills to assure satisfied clients. Notifies the providers of client's arrival. Monitors waiting time to ensure the client is seen within 15 minutes of the scheduled appointment time. Communicates a professional attitude with clients, visitors and other hospital personnel using language and materials based on the consideration of the client's age, cognitive/physical abilities and/or developmental needs. Assures confidentiality of patient and other hospital information. Responsible for scheduling, canceling, rescheduling client appointments for all therapists in the clinic. Works directly with the therapists in maintaining the accuracy of their schedules. Provides secretarial support to therapists, coordinator and Operations Director upon request. Collects and records co-payments from patients, including accurate documentation of transactions, reconciliation of cash drawer receipts and prepares deposits. Initiates the pulling, filing and tracking of client charts appropriate to patient care. Checks and prepares charts for the following day and maintains patient charts through established procedures. Complies with established policy for Release of Information of pertinent clinical information as requested by the patient or patient legal representative, in a timely manner. Sorts and distributes incoming/outgoing mail and correspondence. Monitors reception area throughout the clinic hours to maintain a neat and orderly work environment. Immediately corrects any possible patient safety concerns/hazards or patient emergency. Create a caring and compassionate environment.
Experience:
At least one year of experience in an outpatient medical office setting preferred.
Education:
High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping. Equivalent education/experience will be considered.
Knowledge/Skills/Abilities:
Must have a strong personal initiative, organizational skills, problem solving skills and customer service skills. Must possess the ability to perform multi-tasks in a high volume work environment. Must be able to communicate effectively, both in written and verbal form. Must have ability to work effectively with many interruptions. Must have computer skills and ability to use standard office equipment i.e. phone, copier, fax machine, typewriter etc and software packages Word, Excel, PowerPoint, GroupWise. Must possess a positive attitude with a willingness to help others with a cooperative team spirit.
Clinic Office Specialist Rehab Clinic OnCall